Privacy Policy r777 – Privacy & Data Security for Malaysian Players

R777 collects your personal information through various channels when you use our platform. The type of information we collect depends on how you interact with r777's services:

A. Information You Provide Directly

• Registration Details: Full name, Malaysian phone number, email address, and password when creating an r777 account.
• Identity Verification (KYC): MyKad or passport copy, verification selfie, and residential address for anti-money laundering (AML) compliance purposes.
• Financial Information: E-wallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay) or bank account numbers (Maybank, CIMB, and others) for processing deposits and withdrawals via DuitNow or FPX.
• Communications: Correspondence, complaints, and feedback you submit to the r777 support team.

B. Automatically Collected Information

• Technical Data: IP address, web browser type, device operating system, screen resolution, and mobile device information.
• Usage Data: Pages visited, games played (slots, Blackjack, Baccarat, Roulette, EPL or Liga Super football betting, e-sports), session duration, and navigation patterns.
• Transaction Data: History of deposits, withdrawals, bets, winnings, and losses within the r777 system.
• Cookie Data: Information stored via web browser cookies and similar tracking technologies.

R777 uses the personal information collected for the following purposes:

R777 processes your personal data on the following legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Consent: You provided explicit consent at the time of registering your r777 account and accepting this Privacy Policy.
• Contract Performance: Processing required to provide r777's services to you, including handling deposits via Touch 'n Go or DuitNow and managing your account.
• Legitimate Interests: Processing carried out for platform security, fraud prevention, and service improvement purposes that do not adversely affect your fundamental rights.
• Legal Obligations: Processing required to comply with applicable Malaysian laws, including KYC and AML requirements.

You have the right to withdraw your consent at any time. However, doing so may result in r777 being unable to continue providing certain services to you.

R777 does not sell, rent, or trade your personal data to any third party. However, in certain circumstances, we may need to share data with the following parties:

• Payment Service Providers: Transaction information required to process your deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay.
• Game Providers: Minimum technical data shared with licensed game providers such as Evolution Gaming and Pragmatic Play to run your game sessions.
• Malaysian Authority: Information required by Malaysian law enforcement agencies, courts, or regulatory authorities when mandated by law.
• Technical Service Providers: Technical vendors that assist in operating the r777 platform, such as cloud hosting, analytics, and cybersecurity providers — all bound by strict confidentiality agreements.

R777 implements multiple layers of technical and organisational safeguards to protect your personal data:

• 256-bit SSL Encryption: All data transmitted between your browser and r777's servers is protected with industry-standard SSL encryption.
• Encryption of Stored Data: Sensitive data such as financial details and identity information is stored in encrypted format within secure databases.
• Tiered Access Control: Access to players' personal data is strictly limited to staff who require it to carry out their responsibilities.
• 24/7 Security Monitoring: An automated monitoring system runs around the clock to detect unauthorised access attempts.
• Regular Security Audits: r777 conducts regular internal and external security audits to ensure our data protection standards remain up to date.
• Incident Response Plan: r777 has clear protocols in place to respond to any data breach, including notifying affected users within the stipulated timeframe.

R777 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:

You can manage and delete cookies at any time through your web browser settings. Please note that disabling essential cookies may affect the functionality of the r777 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data r777 holds about you:

R777 retains your personal data only for as long as necessary based on the purpose of collection, or as required by Malaysian law. r777's general data retention guidelines are as follows:

• Active Account Data: Retained for the duration your account is active and for 7 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's Anti-Money Laundering Act (AMLA) requirements.
• KYC Documents: Retained for the duration of the active account and 7 years after account closure.
• Support Communication Logs: Retained for 2 years from the date of last communication.
• Analytics Cookie Data: Retained for a maximum of 2 years.
• Marketing Data: Retained until you withdraw your consent or request deletion.

Once the retention period has lapsed, data will be securely deleted using methods that ensure it cannot be recovered.

R777 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We are committed to keeping you informed of any significant amendments.

• Amendments will be posted on this page with an updated revision date.
• For significant amendments, r777 will send a notification via email or an in-account notice.
• Continued use of the r777 platform after any amendments take effect constitutes acceptance of the revised terms.
• If you do not agree with the amendments, you have the right to close your account and request deletion of the relevant data.

If you have any questions, concerns, or wish to submit a request regarding your privacy and personal data, please contact the r777 Privacy Officer through the following channels:

• Privacy Email: support@r777-play.net (subject: "Privacy Enquiry")
• Live Chat: Available 24 hours a day on the r777 platform
• Response Time: r777 is committed to responding to all privacy enquiries within 21 business days

If you believe that r777 has not handled your privacy complaint to your satisfaction, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia (Department of Personal Data Protection, Ministry of Communications and Digital).